Is Revenue Management at the very centre of your marketing and pricing decisions?

A Revenue Audit report reveals valuable insight to your revenue streams and profitability.

There is every chance that your turnover could be much higher than it is, because when you make revenue management the real focus of your pricing strategy your profit begins to skyrocket…

Revenue Management is a science and the only proven way to improve turnover by maximising price.

Holy Grail of Profit

As one of the world's most respected Revenue Management Specialists we know how to ensure your guests are paying the absolute highest price they are willing to pay, and not a dollar less.

Not as simple at it sounds; overcharge and the modern customer will disappear in a heartbeat.

Make your pricing decisions based on knowledge and not supposition and discover what every savvy hotelier already knows: Revenue Management is the Holy Grail of profit.

Maximise your revenue professionally and expect an increase of 4 - 8% in turnover in the first year.

Because this is pure net profit you can realise why every hotel chain and successful independent places a focus on Revenue Management.

Contact us now and we can advise, train revenue staff or provide a Revenue Audit for your property.

Revenue Management Software

If you are not already using Revenue Management Software, or would like to look at the most user friendly product on the market, then speak to us about EzRMS™.

As distributors of EzRMS™across the Middle East and Africa we recommend a system that manages the entire RM function for you. Having personally worked on most available systems, we believe it is about value for money, period.

EzRMS™software offers flexibility with solutions for small, independent and large hotel chains.

Other advantages include implementation and training, back up service and exceptional ease of use.

Call us for more information and we will gladly provide a free demonstration.

If the thought of increasing your hotel's occupancy and maximising your rates excites you, then call us now on +44 (0) 20 7193 7018 or email duncan.bramwell@revenue-performance.com

We look forward to your contact.

DuncanBramwell&Company was founded in 2005, after Bramwell had spent the previous four and a half years in what was perhaps the largest Revenue Management role in Europe, the Middle East and Africa at the time, pioneering this new discipline into InterContinental Hotels' almost 660 hotels across the EMEA region, spanning five brands.

Bramwell, an award winning, senior executive with an MBA qualification, gained his experieince in both hotel operations and corporate roles within prestigious Blue Chip international hotel companies. His achievements demonstrate evidence of diverse leadership skills and the development of multi-channel revenue strategy initiatives, directing complex cross-functional projects that integrate the processes of Marketing, Sales, Brands and Loyalty. With a specialisation in distribution revenue management, Bramwell has project led extensive migrations of CRS (Central Reservations Systems), PMS (Property Management Systems) and RMS (Revenue Management Systems) platforms for clients spanning the business and cultural complexity of luxury hotels across USA, Europe, Middle East and Africa.

Bramwell was educated at Bishops Diocesan College, the leading independent boy’s school of South Africa, emerging as School Prefect in his final year. This was followed by two years service in the South African Navy where Bramwell graduated from the Officer’s Training College with a State President’s Commission. It was here that his leadership skills were honed, and at the age of 21 Bramwell led his own platoon into conflict on the borders of South Africa.

Upon his return to Cape Town, Bramwell studied Hotel Management at the Cape Peninsula University, going on to secure his first role at the renowned Mount Nelson Hotel. His career finally took him to the world famous Sun City and Lost City Resort before being employed by InterContinental Hotels Group at the 5-star Churchill InterContinental, London. The influence of his role in London was recognised, and Bramwell enjoyed rapid promotion to the InterContinental Flagship on London’s Park Lane, and finally to the Global Headquarters were he was tasked in pioneering the Revenue culture within all 660 hotels across the Europe, Middle East and Africa region of InterContinental’s empire.

For the following four years, Bramwell led a growing team of Revenue Management professionals as the company grew to embrace the revenue message he had developed. Most significantly, his tenure will be remembered for the creation and development of “The Revenue Academy” which provided education and coaching to General Managers, Directors of Sales and Marketing, Reservations and Revenue Managers, and for the project leadership that he displayed in migrating all hotels to a completely new distribution system. This project required the training of all hotel teams, in five languages and the co-ordination of all IT hardware and software.

In 2004, Bramwell chose to leave InterContinental and pursued his own goals by establishing DuncanBramwell&Company in 2005. Most notably he was retained consultant for The Dorchester Collection of hotels, developing their revenue strategy across the functions of Sales, Marketing, Reservations and Revenue Management. In 2006 Bramwell developed their own global distribution infrastructure and successfully migrated all hotels and established an independent GDS presence for them.

DuncanBramwell&Company provides advice and project leadership for a variety of hotel clients, as well as significant industry leaders such as Expedia, Mandarin Oriental, Como Hotels and Resorts, Mantis Collection South Africa Bramwell graduated with an MBA, specialising in Strategy. He is a frequent and popular guest speaker at industry events and conferences.

Mary MacDougald has spent much of her career in the travel trade industry, focusing on large international corporate accounts. She brings a wealth of GDS knowledge and sales experience to the team, and broadens the scope to include air and cruise travel too. Mary has also been responsible for Mystery Shopping of hotels ad heads up this function within DuncanBramwell&Company.

Caroline’s passion and her core areas of expertise are in revenue management, systems integration and configuration, and improved profitability.

Prior to joining Duncan Bramwell & Co, Caroline was Director at Cushman & Wakefield Hospitality, Senior Director of PricewaterhouseCoopers Hospitality & Leisure Consulting Division and was Managing Director of Encore Consulting Group; offering performance improvement products and consulting services to the hospitality industry. In these positions she was primarily based in South East Asia, but worked worldwide on numerous projects in Asia, Africa, Europe, U.S.A. and Australia.

She has personally performed corporate revenue management induction programmes for Mandarin Oriental Hotel Group, Pan Pacific Hotels and Resorts, The Taj Group of Hotels, The Hongkong & Shanghai Hotels Ltd. and Southern Sun Hotels, Solare Hotels and Resorts (Japan) and Archon Hospitality (Goldman Sachs Japan) amongst others. In all of these projects, reviews of the relevant data-collection mechanisms were undertaken, processes, procedures and revenue management cultures were developed and integrated into the operations, and comprehensive overhauls of codes, documentation and configuration were delivered. These projects also involved a deep and broad assessment of the roles and responsibilities of most functions within the hotel, to ensure functional fit to revenue management.

Caroline has also developed and delivered a wide range of workshops, training modules, self-supporting programmes and consulting advice in the arena of improved efficiency, operational audits, market research/analysis and reporting systems, revenue management, competency profiles, training, upgrading of services, standards documentation, activity-based costing, budgets, marketing plans, marketing operations and systems.

Clients have included: Southern Suns, Holiday Inns, Protea Hotel Group, The Carlton Hotel, The Royal, The Peninsula, Meikles Hotel, Lodgistix, ISM (IBM), Computerized Lodging Systems, University of Pretoria Graduate School of Business, Hong Kong Hotels Association, Pan Pacific Hotels and Resorts, The Hongkong & Shanghai Hotels Ltd., Mandarin Oriental Hotel Group, Crown Casino, Centrepoint Properties Ltd., Shangri-La, The Taj Group of Hotels, Solare, Archon Hospitality, IDeaS, etc.

Educated in Singapore, Gabon, Germany, the U.S. and the U.K., Caroline holds a diploma in Food and Hotel Management from the New York Institute of Dietetics.